What is my pet's emergency card?
The emergency card puts what matters in an emergency on one screen: allergies and health alerts, the medicines your pet takes now, blood type, microchip, and your vet with a button to call. In the iPhone and Android apps it opens even with no connection.
Updated November 7, 2026
- Open your pet.
- Tap ⋯ and choose Emergency card, the first item, in red.
Everything on the card comes from your pet's profile and records. There is nothing to fill in on the card itself.
What is on the card?
The card shows, from top to bottom:
- Your pet's photo, name and kind, with sex (and spayed or neutered), age, latest weight with its date, and color.
- Know this first: allergies, chronic conditions, severe vaccine reactions, and positive or inconclusive test results.
- Medicines now: each current medicine with its dose and how often.
- Blood type and Microchip.
- Luna’s vet: your primary vet, with Call and WhatsApp when the contact has them, and the insurance with its policy number and a button to call the insurer.
- Find an emergency vet nearby, which opens your maps app with a search for emergency vets around you.
- Updated, with the date and time the card was put together.
Anything with no value is hidden. Know this first is the same list your vet sees first on a vet link, so the two never disagree.
Does it work without a connection?
Yes, in the iPhone and Android apps. Each time you open a pet's emergency card, the app keeps a copy on your phone. With no connection, the card opens from that copy, with "No connection." and the time it was last updated on top.
Open the card once for each pet while you have a connection, so the copy is there when you need it. Find an emergency vet nearby needs a connection and is hidden offline. In the browser, the card needs a connection.
How do I send the card to a pet sitter?
Share it as an image. On the card, tap the share icon at the top (Share as image) and pick an app. The image has everything on the card, with no link and no QR code, so it works in a family group, for a sitter or for a clinic's front desk.
The image is a picture of the card at that moment. When something changes, like a new medicine, share it again.
Why is my pet's card almost empty?
The card only shows what is in your pet's profile and records. When there are no alerts, medicines, vet, microchip, blood type or insurance yet, the card says so and offers Edit Luna’s profile.
To fill it in:
What to know
- Everyone who shares your pet can open the card.
- Fish have no emergency card. Their emergencies are water emergencies, covered by the water test alert.
- Remembered pets have no emergency card.
- The offline copy is per phone, and it is cleared when you sign out.
Questions
Can someone who only helps with my pet see the card?
Yes. Everyone who shares your pet in VetVitae can open the emergency card, including people who can only view. For someone without an account, like a pet sitter, open the card and share it as an image instead. The image has the same information, with no link to your pet's history.
Why doesn't my fish have an emergency card?
Fish have no emergency card, because a fish's emergencies are about the water. When a water test shows ammonia or nitrite above zero, VetVitae shows a red alert on Home and the Overview until a test reads zero. See fish.
Will the card open if I'm somewhere with no signal?
Yes, in the iPhone and Android apps, as long as you opened that pet's card before on the same phone. The app keeps the last card it showed and opens it with no connection, with the time it was updated. Open each pet's card once now, so it's ready.
How does Find an emergency vet nearby work?
Find an emergency vet nearby opens your maps app with a search for emergency vets, so the results are around where you are. VetVitae doesn't choose or check the clinics. Call ahead when you can, and keep your own vet's number on the card for the rest of the time.
Still stuck?
Write to contact@vetvitae.com. A person answers.
VetVitae is a record, not medical advice. Ask your vet about doses and schedules.