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How do I save my pet's vet and clinic?

Save vets, clinics, labs, groomers and everyone else your pets see once, in Contacts, then pick them on any pet or entry. One contact serves all your pets, and you can call, message or get directions from it.

Updated October 28, 2026

  1. Tap Contacts.
  2. Tap Add contact.
  3. Type the Name. It's the only thing needed.
  4. Pick the Kind, like Vet or Clinic.
  5. Add a Phone, WhatsApp, Email or Address if you have them.
  6. Tap Save contact.

What can a contact have?

Only the name is required. The rest is optional, and each way to reach them becomes a button on the contact.

  • Kind: Vet, Clinic, Laboratory, Groomer, Pet shop, Pharmacy, Sitter or Other. It sorts your list and puts the right contacts first in each picker.
  • Nickname: how you call them, like "Dr. Ana" for Ana Paula Souza. The nickname shows in pickers and lists; the full name shows on the contact's own page and on the printed vaccination card.
  • CRMV in Brazil, or the number vets use where you live (like License in the US, Cédula profesional in Mexico or N.º de colegiado in Spain), and Specialty, for vets. The number is printed next to the vet's name on the vaccination card.
  • Phone and WhatsApp, kept apart because clinics often have both. WhatsApp opens the chat directly.
  • Email, Website and Address. While you type the address, VetVitae suggests places, and the contact gets Directions.
  • Notes: opening hours, parking, "ask for Dr. Ana".

Can I add a contact while filling in a form?

Yes. Wherever you pick a vet, clinic or groomer, tap New contact. The contact form opens, and after you save, the new contact fills that field. Everything you typed on the page stays as it was.

Where are my contacts used?

  • On your pet's profile, as the usual vet and groomer, with call buttons.
  • On visits, exams, tests, vaccines, deworming, medicines and care entries, as the vet, clinic, lab, groomer or whoever did it.
  • On the emergency card, where your pet's vet has Call and WhatsApp.

A contact's page shows In the history: the pets whose profile names them, and the entries they appear on.

How do I share contacts with my family?

Share your contacts with the people who care for your pets with you, so they find the vet without asking. They see the contacts in their own VetVitae, read only.

  1. In Contacts, tap Share contacts (the share icon at the top on phones).
  2. Under Share with, pick All co-tutors, or one person.
  3. Under What they see, pick Live list (every contact, including ones you add later) or Selected contacts (only the ones you pick).
  4. Tap Done.

They can call and message from the contacts and pick them on entries, but can't edit or delete them. A shared contact shows Shared by and your name. Sharing stops on its own if they no longer share a pet with you. To stop sooner, go to Settings, Shared contacts, and tap Stop sharing. More in family and co-owners.

What happens when I archive or delete a contact?

Archive contact, in the contact's ⋯ menu, hides a vet or place you no longer go to from your list and the pickers. Past entries still name them, and a form where they're already picked keeps them. To pick one anyway, tap +1 archived at the end of the picker (on phones, they're at the bottom of the options). Archived contacts sit in Archived at the bottom of the list, each with Restore.

Delete contact removes them from your contacts and the pickers for good. Pets and entries that named them keep the name, so the history reads the same. Links to vets or clinics are removed.

What to know

  • Contacts belong to you, not to a pet, so one vet serves all your pets.
  • Your vet never sees your contacts' phones, emails or addresses on the vet link. Contacts appear there by name, with the vet's CRMV or license and specialty.
  • Search in Contacts finds a name or a nickname.

Questions

What is a nickname for?

A nickname is how you call a contact, like "Dr. Ana" for Ana Paula Souza. VetVitae shows the nickname in pickers, lists and entries, so you find people the way you think of them. The full name stays on the contact's page and on the printed vaccination card, where the vet's full name is needed. Search finds either.

Why does my co-owner see a different name for my vet?

Nicknames belong to whoever saved the contact. Your co-owner sees the full name stored on the entry or the pet, not your nickname, unless you share your contacts with them. Once shared, they see the contact with your nickname too. See how to share contacts.

Does my vet see my contacts' phones?

No. The vet link never shows the phones, emails or addresses of your contacts, nor your nicknames for them. Your vet sees who did what by the full name on each entry, with the vet's CRMV or license and specialty when you added them. Your pet's insurance shows without its phone.

Can VetVitae find a clinic's address as I type?

Yes. In a contact's Address, VetVitae suggests places as you type, so you can pick the clinic instead of writing the whole address. Once saved, the contact gets Directions, which opens the address in maps. If no suggestion appears, type the address as you know it.

What happens to past visits if I delete my vet?

Nothing changes in the history. When you delete a contact in VetVitae, every pet and entry that named them keeps the name, so a visit from last year still shows who saw your pet. The contact just leaves your list and the pickers. If you might go back, use Archive contact instead.

Can my co-owner edit a contact I shared?

No. A shared contact stays yours. Your co-owner sees it in their own VetVitae, calls and messages from it and picks it on entries, but can't edit, link, archive or delete it. Any change you make shows for them right away.

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VetVitae is a record, not medical advice. Ask your vet about doses and schedules.