How do I share my pet with my family?

1. Open your pet, tap ⋯ and choose Share (or Share and tag).
2. Under Who looks after Luna?, tap Invite.
3. Keep Co-owner selected and tap Create link. Your invite link is ready shows the link.
4. Send it to the person you trust with your pet, with your phone's share sheet or by copying it.
5. They open it, sign in or create an account, and tap Join Luna. Your pet now shows in their pets too.

The link works once and expires in 7 days. Whoever opens it first with an account joins, so send it only to the person you mean.

How do I give a pet sitter access?

Invite them as a Pet sitter when someone looks after your pet for a while. They need a VetVitae account, and they can mark medicines and routines as done while you're away.

1. Open your pet, tap ⋯ and choose Share (or Share and tag).
2. Under Who looks after Luna?, tap Invite and pick Pet sitter.
3. Under How long do they need access?, pick Until a date and the last day, or No end date.
4. Under How much of the past can they see?, pick Only what’s current, The last month, The last 6 months, The last year or Everything.
5. Tap Create link and send it to them.

A pet sitter marks doses and routines in their own name, gets their reminders, and can undo only what they marked. They can't change anything else.

They always see allergies, current medicines, food, what's planned and your pet's vet, so they're safe in an emergency. They never see prices, your email or your other contacts.

On the last day their access ends and your pet leaves their app. What they marked stays, with their name. To change it, tap ⋯ next to them and choose Change access or End access now. If your trip runs long, Give access again brings them back.

What can a co-owner do?

A co-owner treats your pet as their own: they edit the profile, log and edit anything, give doses, attach files, invite other co-owners and create vet links. Two things stay with the owner:

• Deleting the pet.
• Removing the owner.

The owner is the person who added the pet. There is one owner per pet and any number of co-owners.

How do we avoid giving the same dose twice?

Each dose shows who gave it and when. When you tap Given, the dose is marked for everyone who shares the pet and reads like "Given 08:05 · Isabella", so the next person sees it was already done. Home and the medicine both show it.

Entries also show who logged them when more than one person shares the pet. See medicines.

How do I see who shares my pet?

Open the pet's ⋯ menu and tap Share. Who looks after Luna? lists everyone with their role, and you are marked You. Invite links nobody has used yet show there too, with Not used yet and the date they expire.

How do I leave a pet or remove someone?

The owner and co-owners can remove anyone except the owner. Anyone except the owner can leave.

1. Open the pet's ⋯ menu and tap Share.
2. Next to the person, tap ⋯ and choose Remove from Luna. On your own row, the option is Leave Luna.
3. Confirm with Remove or Leave.

The person stops seeing your pet right away. What they logged stays in the history. Roles can't be changed: to change one, remove the person and invite them again.

To stop an invite link before anyone uses it, tap ⋯ next to it and choose Revoke link.

How do I share our vet's contact with my family?

Share your contacts from the Contacts screen, so co-owners can call your vet without asking you for the number.

1. Open Contacts and tap Share.
2. Under Share with, pick All co-tutors or one person.
3. Under What they see, pick Live list (every contact, and the ones you add later) or Selected contacts (only the ones you pick).
4. Tap Share.

They see your contacts in their own VetVitae, read only: they can call and message from them, but can't edit or add. To stop, go to Settings, then Shared contacts, and tap Stop sharing. Sharing also stops when the two of you no longer share any pet. See vets and contacts.

How do I hand my pet over to someone else?

The owner can hand a pet over to a co-owner or to someone new. The new owner always accepts first, and nothing changes until then.

1. Open the pet's ⋯ menu and tap Share.
2. On your own row, tap ⋯ and choose Hand Luna over.
3. Under Who gets Luna?, pick a co-owner, or Someone new to get a link that works once.
4. Under What about you?, pick Stay as a co-owner or Keep Luna in Remembered.
5. Send it. A co-owner gets it in the app. For someone new, send the link with Share or Copy link.

While you wait, the Share page shows Waiting for the person to accept, with Cancel handover. They can accept with Become the owner or Decline. The link expires after 7 days.

• Stay as a co-owner: you keep seeing and editing the pet. Only deleting it and handing it on move to the new owner.
• Keep Luna in Remembered: you keep a read-only copy of everything up to today. Nothing the new owner adds reaches your copy, and your vet links for the pet stop working.

Other co-owners stay on the pet with the new owner.

What happens when my pet goes to a new family?

When you mark your pet as Rehomed, VetVitae offers to hand the history over to the new family.

1. Open the pet's ⋯ menu and tap Change status.
2. Choose Rehomed. Hand over Luna’s history is on.
3. Tap Save and create link and send the link to the new family.

Once they accept, they get your pet live with the whole history, and you keep a read-only copy in Remembered as it is that day. If you turn Hand over Luna’s history off, the pet simply moves to Remembered. See pet profile.

Questions