What can I keep on my pet's profile?

1. Open your pet and tap Edit.
2. Fill in what you know. Each group can be left empty.
3. Tap Save changes.

Which fields does the profile have?

The form is split into groups, so you can fill in one at a time.

The fields follow the species. Birds have a leg ring number instead of a microchip, reptiles have a certificate of origin, and fish have the tank instead of sex and birth date. See the pages for birds, reptiles, fish and small mammals and other animals.

Remind me on the birthday and Remind me on gotcha day give you a reminder on each day. When the insurance has an expiry date, Home shows it under Around the house in its last 30 days.

Why do allergies and chronic conditions matter?

They are what a vet or a sitter must never miss, so VetVitae puts them first. They head the page your vet sees through the vet link, the emergency card and the exported PDF.

Each one is a short line, like "Chicken" or "Kidney disease". A food your pet is allergic to goes here, not under dislikes in Day to day, so the vet always sees it.

What does "Good to know" for my pet's breed show?

For 20 dog breeds and 8 cat breeds, the profile shows Good to know for {breed} under Health: what the breed is known to be prone to, and the checkups vets often suggest for it. It opens folded, with one line: "Common for the breed doesn't mean {name} will have it."

• Plan it opens the exam or test with its name filled and the date empty. Pick the date and save it like any other entry, with its reminders.
• Only owners and co-owners see it. Pet sitters and the vet link don't.
• Mixed breed, a breed typed in by hand and other animals show nothing.
• Each breed has its own page with the sources, linked from the dog and cat care guides.

How do I change the photo?

Tap the photo on the form, then take one or choose one from your phone. A framing step lets you move, zoom and rotate it until your pet fills the circle.

Only the framed photo is kept. To frame it differently later, pick the photo again.

What happens when my pet passes away?

We're sorry. When you mark your pet as passed away, reminders stop and the profile moves to Remembered. Everything you recorded stays, to read and export whenever you want to look back.

1. Open your pet and tap the ⋯ menu.
2. Tap Change status.
3. Choose Passed away, add the date if you like, and tap Save status.

Routines are archived with their history. Remembered sits below your other pets on the Pets list. If you marked it by mistake, open the pet and tap Mark as active again.

What happens when my pet goes to a new family?

Mark the pet as Rehomed in Change status. Its reminders stop and it moves to Remembered, with the history kept.

If you're the owner, the same dialog offers Hand over {name}'s history: a link for the new family. Once they accept, they get your pet with its whole history, and you keep a read-only copy as it was that day. See handing a pet over.

What happens when I mark my pet as lost?

Your pet stays on your active pets with a Lost badge, and its alert shows first on Home. Reminders keep going, so care doesn't slip while you look, and routines pause until your pet is back.

Choosing Lost in Change status opens four short steps: when and where your pet was last seen, what a finder sees on the tag, then a poster and a link to share. See what to do when your pet is lost.

When your pet is home, tap Luna is home on the Overview, or Found? Mark as active on the pet.

How do I delete a pet?

Only the owner, the person who added the pet, can delete it. Deleting removes the profile, records, files and share links for everyone who has access, and can't be undone.

1. Open your pet and tap the ⋯ menu.
2. Tap Delete pet.
3. Type your pet's name to confirm and tap Delete permanently.

To keep the history but stop the reminders, change the status instead.

Questions